Reuniting Families When It Matters Most

Reliable shuttle service to correctional facilities across Connecticut. Because no one should face separation alone.

Visiting a loved one shouldn't feel impossible.

Lack of transportation, long distances, and complicated logistics keep families apart during already difficult times. We're here to change that with compassion-first transportation that makes visitation accessible to everyone.

Affordable rates

Reliable scheduling

Respectful service

Trusted by hundreds of Connecticut families

5.0

"The CT Prison Shuttle helped me reconnect with my son every month. I couldn't have done it without them."

- Maria S.

5.0

"Prompt, respectful, and so supportive. A blessing for families like ours dealing with tough situations."

- James R.

5.0

"They treat every rider with dignity. This is more than a ride - it's a mission to keep families connected."

- Linda M.

4.9
average rating
1,200+
trips completed
Family-focused
team

How Our Shuttle Service Works

1

Book Online

Select your pickup location and correctional facility.

2

Get Confirmation

Receive booking details and instructions via email.

3

Board Shuttle

Meet at designated pickup point 15 mins early.

4

Visit Loved One

Reconnect with family. We'll wait and return you safely.

Transparent Pricing. No Surprises.

Choose a plan that fits your needs. All include guaranteed seating, confirmed departure times, and compassionate service.

Standard Facilities

$200 /month

Monthly pass for Cheshire, Garner, and Hartford facilities.

  • 4 roundtrip rides per month
  • $65 single round trip
  • Hartford CC single: $75
  • Email reminders
  • 48-hour cancellation policy
MOST POPULAR

Northern Route

$200 /month

For Osborn, Cybulski, Carl Robinson, and MacDougall-Walker facilities.

  • Tuesday & Friday service
  • Saturday & Sunday service
  • $75 single round trip
  • Priority scheduling
  • Multiple departure times

Premium Service

$550 /month

For Brooklyn Correctional and enhanced services.

  • Monthly access
  • $150 single round trip
  • VIP support access
  • Flexible rescheduling
  • Priority booking

Children's Pricing

50% OFF for children ages 3-11 • FREE for children under 3

Frequently Asked Questions

What should I bring for the trip?

Please bring your booking confirmation, valid ID, and any items you need for visitation according to facility guidelines. Food and beverages are allowed on the shuttle in moderation.

How early should I arrive at the pickup location?

Please arrive at least 15 minutes before your scheduled departure time. Our shuttles depart promptly to ensure on-time arrival at the correctional facilities and respect everyone's visitation schedule.

What is your cancellation policy?

Cancellations made 48+ hours in advance receive a full credit for future trips. Cancellations made within 24-48 hours of departure receive a 50% credit. Cancellations with less than 24 hours notice are non-refundable. We understand emergencies happen and will review special circumstances on a case-by-case basis.

Can I bring children on the shuttle? What are the child fares?

Yes, children are absolutely welcome. Children aged 3-11 travel at half the adult fare. Children under 3 travel free of charge. Please ensure you bring appropriate car seats if required by law for your child's age and weight, and kindly note any children (with ages) during the booking process so we can accommodate your family comfortably.

CT Prison Shuttle - Admin Dashboard

Total Bookings

128

+23% from last month

Most Popular Facility

Osborn CI

32% of all bookings

Avg. Customer Rating

9.2/10

Based on 87 ratings

Monthly Revenue

$7,680

December 2023

Monthly Revenue Trend

Facility Distribution

Recent Bookings

ID Passenger Pickup Facility Date Status Amount Actions